Auto Dialer is software that can be used to automatically call thousands of telephone numbers from a database. It can usually be configured to leave messages for people on answering machines, receive touch tone or pre-recorded messages or dial the telephone numbers for an operator or agent. Call centres, BPO (Business Process Outsourcing) and KPO… Continue reading What is Auto Dialer and Advantages for BPO/KPO
A Contact Center is a Centralized Office that is equipped to handle large number of requests on telephone by the customers of a particular organization. We can say that a Contact Centre is generally part of overall Customer Relationship Management of Enterprise. Call Centers offer various services to its customers e.g. answering calls, performing lead… Continue reading Contact Center Solution: Services & Products
What is IVRS? IVRS or Interactive Voice Response System is a computerized phone system where telephone is used as a device to input information. The input information is made through the use of voice or DTMF (Dual Tone Multi Frequency) keypad. Thus IVR technology allows the individual to communicate with phone system and obtain require… Continue reading IVRS for Greeting Messages
Today’s world is connected and constantly communicating via telecom. Every year more and more businesses are turning towards a new type of efficient communication. Unified communications is most effective tool in order to better support today’s business activities and objectives. Unified Communication is an ultra efficient technology which provides facility to communicate with audio, video,… Continue reading Unified Communication !
Every business and organization requires for sending their updates to their contacts. Voice Blaster is a smart way to instantly send interactive voice messages to number of contacts. In other words, voice blaster is an automated voice message service that is helpful to delivers pre-recorded voice messages to list of contacts simultaneously. Voice blasting technique… Continue reading Broadcast Voice Message through Aria VC 60
Retailing is transaction of goods between the seller and the end user in small quantities for use or consumption. Traditional retailing and associated customer experiences are changing rapidly. Retail involves the process of selling consumer goods or services to customers. The idea of IVRS is beneficial in making longer in-store shopper service experience to the telephone. Interactive… Continue reading Benefits of IVR in Retail
Calling from fixed line to mobile phone is more costly than calling between two mobile networks. GSM gateway is a device that reduces the user’s cost when they are calling from fixed line to GSM networks. GSM gateway allows you to connect GSM SIM with your EPABX or dialer. EPABX (Electronic Private Automatic Branch Exchange)… Continue reading GSM Gateway
Today the Corporate World has built up the highest standards in their relative fields across the globe. Attracted with the vision to reach the highest levels, the corporate leaders are determined to push hard for excellence in relative businesses. In their endeavor to bring together the state of the art infrastructure, cutting edge technology, a… Continue reading IP PBX For Corporate World
Advertising is a way of communication with the user of products or services. It is most commonly used sales techniques by all business organization. Advertising & marketing is a media to communicate with consumer to introduce product, price, policy and message etc. Arriving to your customer or clients with recorded voice calls can be very… Continue reading How IVR technology can make your brand
A start up is a company that is on the first stage of its operations. Start ups companies work to solve a problem where solution is not obvious and success is not guaranteed. One thing we can all agree on: the key attribute of a start up is its ability to grow. Different types of… Continue reading Indian Startups Glow Bright In Many Hues
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