Get Leads with Missed Call Services

Missed call alert services is very useful service in today’s IT innovation world.  Missed call services enables you to opt in process, polling, customer feedback, verification and call bank services.  It is free services and provides facility to engage with your customer easily. How it works? Missed called service allows you to give a call… Continue reading Get Leads with Missed Call Services

PBX vs. IP PBX

All businesses having different size and stage of development need to communicate. Various modes of communication are developed but a reliable and best option is always considered.  Today’s business phone system makes managing your business easier. PBX (Private Branch Exchange): PBX is private telephone network which is used within an organization. A PBX provides facility… Continue reading PBX vs. IP PBX

Live Chat Customer Service

An increasing number of organizations are finding creative ways to meet the requirements of their customers for boosting loyalty and lead generation. Live Chat Service has become to replace more traditional way of customer service. Live chat is a platform that allows you to communicate with your website visitors. Normally customer always wants to know… Continue reading Live Chat Customer Service

Predictive Dialer: To dial Faster

In most of call centers, efficiency is absolute key. Maintaining large number of call in a day without interruption and through beating downtime is call efficiency. Like an auto dialing system, Predictive Dialer used in outbound call centers that helps call center agent to make call faster. Predictive Dialer is an outbound dialer that automatically… Continue reading Predictive Dialer: To dial Faster

Voice Broadcasting Outbound IVR

Interactive Voice Response System plays a valuable role in providing efficient customer services. Whenever users call a customer care number, they hear audio and give inputs by pressing a number. IVR is a technology that accepts a combination of voice telephone input and touch-tone keypad selection and provides response in the form of voice, email,… Continue reading Voice Broadcasting Outbound IVR